We have gathered many of the typical questions we are asked, about our products. If you have any questions, you are of course more than welcome to contact us via at firstname.lastname@example.org
Why do we use neoprene?
Neoprene isn’t just used for wetsuits. It protects against, spills, splashes, bumps, and drops, making it perfect for safeguarding and insulating your lunch, and anything else you want to carry in your Nordic By Nature tote bag.
What is the size of you neoprene lunch totes?
It stretches to accommodate whatever you put in it, so don’t underestimate the size. Approximate dimensions are W 11.5” x H 11” x D 6.5”. The extra large models are 13,5" x 13" x 7,5". It’s tough too, so load it up.
How long will my food stay cold (or warm)?
Our thicker 4mm and 5mm neoprene lunch bag insulate whatever is put inside it for up to four hours. For an extra chilled lunch or beverage, throw in an ice pack.
Can I wash it?
Absolutely. Either throw it in the washing machine or wash by hand, then just drip dry. It is recommended to wash it before initial use.
Are there any toxic chemicals in the neoprene?
No! Our Nordic By Nature lunch totes are made of lead-free and pvc-free materials to keep your family’s food safe from nasty elements found in cheaper plastic lunch boxes and bags.
What are Nordic By Nature warranty options?
We provide 60 days money back guarantee - no questions asked. If you want, you can subscribe to lifelongwarranty.com, and receive life long warranty on your products.
Who handles the shipping?
We use UPS, Fedex or DHL via Amazon.com. Our products are shipped and handled by amazon.